Do you underpromise and overdeliver when selling to your customers? Today I’m explaining what this really means and how you can make this work for you and your business in 2019. Discover how to maintain more sales and improve your client experience. And no, I won’t be suggesting you add a ton of bonuses to what you’re actually selling. This is not about you overdelivering and overdelivering to the point of overwhelm, but creating expectations and exceeding them.
In This Episode
• Why underpromising and overdelivering is good for sales.
• Are you exceeding your client’s expectations?
• How overdelivering can help you get more referrals and sales.
• How I overdeliver in my private membership community – The Dotties.
• Plus the reveal of who’s joining me in the next guest episode.
“Manage your customer’s expectations and then exceed them”
“Don’t set the expectation that overdelivery has to happen”
“Setting expectations is laying out exactly what someone will actually receive from your product, program or service”
“If you’re considering joining my membership this year, here’s how I overdeliver…”
Previous Episodes Mentioned
SLS139 Customer Experience https://smartleaderssell.com/sls139-customer-experience/
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