Everybody has made a bad investment at some point or other in their business, me included. But if you fear you’ve made a bad investment what can you actually do about it? Let’s transparently look at the steps you can take to resolve the situation and even create a return on your investment even if it’s not what you were originally expecting.
In This Episode:
- Getting over the fear of investing again
- Working out what the problem is
- Familiarising yourself with the refund policy
- The importance of communication
- Making sure you don’t overpromise and underdeliver
- Selling with integrity
“We use that fear to drive the rest of our decision making.”
“Sometimes the answer is not what you want to hear.”
“Is it early enough to bow out?”
“You have to think about this, are you being fair?”
“Complaints effectively come from unmet expectations.”
“When you sell with integrity, you can actually make a much better living.”
Other Episodes Mentioned
SLS145 Underpromise and Overdeliver
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